What is the check-in and check-out policy at Sheraton Surabaya Hotel & Towers?
Check-in is from 15:00 and check-out is by 12:00.
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Sheraton Surabaya Hotel & Towers, Surabaya
51US$
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Key details
About the Hotel
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
- Close to Tunjungan Plaza
Great
8.5
8.8
4.4
4.7
Loved by guests
"The gym facilities were very decent and open 24/7, great."
"The Club Lounge access was very helpful to relax with breakfast and dinner included."
"Amazing if you have kids visit the mall close to the hotel."
Sheraton Surabaya Hotel & Towers, a 5-star family-friendly hotel, features a prime location adjacent to Tunjungan Plaza Mall and numerous shopping options. It offers a variety of amenities including a luxury spa, outdoor pool, and a fully equipped business center.
Rooms & Amenities
Unwind in
Dining Options
Dine at any of the three on-site restaurants, including
Leisure & Recreation
Rejuvenate at the luxury
Business & Transportation
The hotel provides extensive meeting and event spaces, including the
“The direct connection to Tunjungan Plaza is a standout feature, creating a seamless blend of hospitality and retail convenience. Dining options impress with a range from international fare to local specialties, and wellness amenities promote relaxation. In my opinion, this property balances accessibility and comfort for an overall satisfying stay in Surabaya.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
42 m²
1 King-size bed
Shower
Bathtub
room details
Club Twin Room
2 persons
36 m²
2 Single beds
Shower
Bathtub
room details
Club King Room
2 persons
36 m²
1 King-size bed
Shower
Bathtub
room details
Executive Suite
2 persons
80 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Children's buffet
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Hot spring bath
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Sheraton Surabaya Hotel & Towers, guests can delight in a culinary journey that spans local and international flavors across three vibrant dining venues. Each restaurant provides a unique experience, whether enjoying modern Indonesian dishes, sipping cocktails in a romantic lounge, or indulging in sweet pastries by the poolside.
Kafe Bromo
Indonesian, Local, Asian, International
Ambiance
Family-friendly, modern setting with stunning pool and garden views through large windows.
Key Offerings
A range of buffets for breakfast, brunch, lunch, and dinner, focusing on both local and international cuisines.
Reservation
Not needed
Open daily from 06:00 to 22:00.
Kawi Lounge
International
Ambiance
Modern, romantic venue ideal for intimate gatherings or casual catch-ups.
Key Offerings
A perfect spot for afternoon tea or evening cocktails, surrounded by a sophisticated atmosphere.
Reservation
Recommended
Open daily from 09:00 to 00:30.
La Patisserie
International
Ambiance
Inviting modern space perfect for a sweet break or casual meet-up.
Key Offerings
Offers a delectable selection of pastries and light bites, making it a delightful stop for both guests and visitors alike.
Reservation
Not needed
Open daily from 08:00 to 22:00.
Location
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
Map view
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
City landmarks
Landmark
Pointed Bamboo Monument
1.4
km
Landmark
Monumen Kapal Selam
1.6
km
Mosque
Muhammad Cheng Hoo Mosque
1.6
km
Landmark
Joko Dolog Statue
920 m
Mall
Grand City Surabaya
1.5
km
Public Building
Grahadi Building
720 m
Museum
Heroes Monument and 10th November Museum
1.9
km
Landmark
Tomb of Dr. Soetomo
1.2
km
Mall
Tunjungan Plaza
730 m
Landmark
Surabaya Town Hall
600 m
Mall
Surabaya Plaza
1.5
km
Landmark
Indonesian Cancer Museum
1.3
km
Square
Taman Apsari
720 m
Landmark
Taman Dayu Waterpark
1.2
km
Landmark
Taman Prestasi
1.2
km
Landmark
Taman Bungkul
3.3
km
Park
Surya Park
1.2
km
Shopping Area
Hi-Tech Mall
2.1
km
Shopping Area
WTC Surabaya HANDPHONE CENTER
1.1
km
Landmark
November 10th Museum
1.7
km
Landmark
Rumah Suci Bodhimandala
720 m
Golf Course
Taman Dayu Golf Course
780 m
Landmark
Hokky Buah Panglima Sudirman
860 m
Landmark
Jalan Pahlawan
1.8
km
Landmark
Taman Surabaya
900 m
Park
Ade Irma Suryani Nasution Park
1.5
km
Landmark
Visma Art Gallery
1.0
km
Landmark
Red Bridge
2.8
km
Landmark
Monkasel
2.5
km
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
590 m
Restaurants
Chop Buntut Cak Yo
80 m
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
60 m
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
100 m
Sheraton Surabaya Hotel & Towers
Lime Restaurant
510 m
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
690 m
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
650 m
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Fish & Co
560 m
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
Explore Surabaya
Local Highlights
Pointed Bamboo Monument
17 minutes' walk
Towering monument symbolizing Surabaya's spirit. A key photo stop with green surroundings.
Monumen Kapal Selam
20 minutes' walk
A submarine museum showcasing Indonesia's naval history, with guided tours available.
Siola Surabaya Museum
8 minutes' walk
Local history museum featuring Surabaya's heritage and culture, suitable for all ages.
Tunjungan Plaza
9 minutes' walk
Large shopping complex with diverse shops, dining, and entertainment options for the whole family.
Chop Buntut Cak Yo
1 minute' walk
Casual spot famous for its oxtail soup and Indonesian dishes, perfect for a quick meal.
Kafe Bromo
2 minutes' walk
Café with a cozy atmosphere serving Indonesian and local dishes; great for breakfast and brunch.
Lime Restaurant
7 minutes' walk
Elegant dining venue offering a mix of Indonesian and international cuisines; reservations recommended.
Play Domicile
1 minute' walk
Chic bar known for creative cocktails and a relaxed vibe, perfect for a night out.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348
FAQs
About Sheraton Surabaya Hotel & Towers
How far is Sheraton Surabaya Hotel & Towers from Juanda International Airport?
The hotel is 25 km from Juanda International Airport, approximately a 45-minute drive.
What dining options are available at Sheraton Surabaya Hotel & Towers?
There are three on-site restaurants: Kafe Bromo serving international cuisine, Lung Yuan Chinese Restaurant offering Cantonese dishes, and La Patisserie.
Is parking available at Sheraton Surabaya Hotel & Towers?
Private parking is available on-site for 50000 IDR per stay, and reservations are not needed.
Does Sheraton Surabaya Hotel & Towers provide a fitness center?
The hotel features a fully equipped fitness center and tennis courts for guests.
What are the available amenities in the rooms at Sheraton Surabaya Hotel & Towers?
Rooms include air conditioning, a flat-screen satellite TV, a minibar, and en suite bathrooms with free toiletries.
Are there any nearby attractions to Sheraton Surabaya Hotel & Towers?
Nearby attractions include Monkasel Submarine Museum (0.5 km), Tugu Pahlawan Monument (2 km), and Surabaya Zoo (5 km).
What kind of wellness services does Sheraton Surabaya Hotel & Towers offer?
Guests can enjoy a variety of wellness services, including massages, a hot tub, sauna, and a spa and wellness center.
Does Sheraton Surabaya Hotel & Towers offer airport shuttle services?
Airport shuttle services are available for an additional charge.
Is breakfast included in the stay at Sheraton Surabaya Hotel & Towers?
Breakfast is available for an additional charge of 312180 IDR.
What languages are spoken by the staff at Sheraton Surabaya Hotel & Towers?
The staff speaks multiple languages, including English and Indonesian.
What recreational facilities are available at Sheraton Surabaya Hotel & Towers?
Recreational facilities include an outdoor swimming pool, a children's pool, and water sports activities.
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