What is the check-in and check-out policy at Sheraton Surabaya Hotel & Towers?
Check-in is from 15:00 and check-out is by 12:00.
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Sheraton Surabaya Hotel & Towers, Surabaya
51US$
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Key details
About the Hotel
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
- Close to Tunjungan Plaza
Great
8.5
8.8
4.8
4.6
Loved by Sheraton Surabaya Hotel & Towers guests
"The gym facilities were very decent and open 24/7, great."
"The Club Lounge access was very helpful to relax with breakfast and dinner included."
"Amazing if you have kids visit the mall close to the hotel."
Sheraton Surabaya Hotel & Towers, a 5-star family-friendly hotel, features a prime location adjacent to Tunjungan Plaza Mall and numerous shopping options. It offers a variety of amenities including a luxury spa, outdoor pool, and a fully equipped business center.
Rooms & Amenities
Unwind in
Dining Options
Dine at any of the three on-site restaurants, including
Leisure & Recreation
Rejuvenate at the luxury
Business & Transportation
The hotel provides extensive meeting and event spaces, including the
“The direct connection to Tunjungan Plaza is a standout feature, creating a seamless blend of hospitality and retail convenience. Dining options impress with a range from international fare to local specialties, and wellness amenities promote relaxation. In my opinion, this property balances accessibility and comfort for an overall satisfying stay in Surabaya.”
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Choose your room type
Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
455 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite
2 persons
455 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Club King Room
2 persons
390 sq. feet
1 King-size bed
Shower
Bathtub
room details
Club Twin Room
2 persons
390 sq. feet
2 Single beds
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Children's buffet
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Hot spring bath
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Sheraton Surabaya Hotel & Towers, guests can delight in a culinary journey that spans local and international flavors across three vibrant dining venues. Each restaurant provides a unique experience, whether enjoying modern Indonesian dishes, sipping cocktails in a romantic lounge, or indulging in sweet pastries by the poolside.
Kafe Bromo
Indonesian, Local, Asian, International
Ambiance
Family-friendly, modern setting with stunning pool and garden views through large windows.
Key Offerings
A range of buffets for breakfast, brunch, lunch, and dinner, focusing on both local and international cuisines.
Reservation
Not needed
Open daily from 06:00 to 22:00.
Kawi Lounge
International
Ambiance
Modern, romantic venue ideal for intimate gatherings or casual catch-ups.
Key Offerings
A perfect spot for afternoon tea or evening cocktails, surrounded by a sophisticated atmosphere.
Reservation
Recommended
Open daily from 09:00 to 00:30.
La Patisserie
International
Ambiance
Inviting modern space perfect for a sweet break or casual meet-up.
Key Offerings
Offers a delectable selection of pastries and light bites, making it a delightful stop for both guests and visitors alike.
Reservation
Not needed
Open daily from 08:00 to 22:00.
Sheraton Surabaya Hotel & Towers Location
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
Map view
Jalan Embong Malang 25-31,
Surabaya,
Indonesia,
60261,
East Java
City landmarks
Landmark
Pointed Bamboo Monument
4700 ft
Landmark
Monumen Kapal Selam
5300 ft
Mosque
Muhammad Cheng Hoo Mosque
5300 ft
Landmark
Joko Dolog Statue
3100 ft
Mall
Grand City Surabaya
4800 ft
Public Building
Grahadi Building
2400 ft
Museum
Heroes Monument and 10th November Museum
1.1
mi
Landmark
Tomb of Dr. Soetomo
3900 ft
Mall
Tunjungan Plaza
2400 ft
Landmark
Surabaya Town Hall
2000 ft
Mall
Surabaya Plaza
5100 ft
Landmark
Indonesian Cancer Museum
4400 ft
Square
Taman Apsari
2400 ft
Landmark
Taman Dayu Waterpark
4100 ft
Landmark
Taman Prestasi
3800 ft
Landmark
Taman Bungkul
2.0
mi
Park
Surya Park
4100 ft
Shopping Area
Hi-Tech Mall
1.3
mi
Shopping Area
WTC Surabaya HANDPHONE CENTER
3600 ft
Landmark
November 10th Museum
1.0
mi
Landmark
Rumah Suci Bodhimandala
2400 ft
Golf Course
Taman Dayu Golf Course
2600 ft
Landmark
Hokky Buah Panglima Sudirman
2900 ft
Landmark
Jalan Pahlawan
1.1
mi
Landmark
Taman Surabaya
3000 ft
Park
Ade Irma Suryani Nasution Park
5000 ft
Landmark
Visma Art Gallery
3500 ft
Landmark
Red Bridge
1.7
mi
Landmark
Monkasel
1.5
mi
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
2000 ft
Restaurants
Chop Buntut Cak Yo
300 ft
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
200 ft
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
400 ft
Sheraton Surabaya Hotel & Towers
Lime Restaurant
1700 ft
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
2300 ft
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
2200 ft
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Fish & Co
1900 ft
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
Explore Surabaya
Local Highlights
Pointed Bamboo Monument
17 minutes' walk
Towering monument symbolizing Surabaya's spirit. A key photo stop with green surroundings.
Monumen Kapal Selam
20 minutes' walk
A submarine museum showcasing Indonesia's naval history, with guided tours available.
Siola Surabaya Museum
8 minutes' walk
Local history museum featuring Surabaya's heritage and culture, suitable for all ages.
Tunjungan Plaza
9 minutes' walk
Large shopping complex with diverse shops, dining, and entertainment options for the whole family.
Chop Buntut Cak Yo
1 minute' walk
Casual spot famous for its oxtail soup and Indonesian dishes, perfect for a quick meal.
Kafe Bromo
2 minutes' walk
Café with a cozy atmosphere serving Indonesian and local dishes; great for breakfast and brunch.
Lime Restaurant
7 minutes' walk
Elegant dining venue offering a mix of Indonesian and international cuisines; reservations recommended.
Play Domicile
1 minute' walk
Chic bar known for creative cocktails and a relaxed vibe, perfect for a night out.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348
Reviews and Ratings
Reviews from guests about their experience.
Pros
Attentive staff
Well-maintained hotel
High-standard rooms
Excellent service
City center location
Cons
Leaking bathtub
Parking nightmare
Insufficient power sockets
Guest reviewsOpen reviews
FAQs
About Sheraton Surabaya Hotel & Towers
How far is Sheraton Surabaya Hotel & Towers from Juanda International Airport?
The hotel is 25 km from Juanda International Airport, approximately a 45-minute drive.
What dining options are available at Sheraton Surabaya Hotel & Towers?
There are three on-site restaurants: Kafe Bromo serving international cuisine, Lung Yuan Chinese Restaurant offering Cantonese dishes, and La Patisserie.
Does Sheraton Surabaya Hotel & Towers provide a fitness center?
The hotel features a fully equipped fitness center and tennis courts for guests.
What are the available amenities in the rooms at Sheraton Surabaya Hotel & Towers?
Rooms include air conditioning, a flat-screen satellite TV, a minibar, and en suite bathrooms with free toiletries.
Are there any nearby attractions to Sheraton Surabaya Hotel & Towers?
Nearby attractions include Monkasel Submarine Museum (0.5 km), Tugu Pahlawan Monument (2 km), and Surabaya Zoo (5 km).
What kind of wellness services does Sheraton Surabaya Hotel & Towers offer?
Guests can enjoy a variety of wellness services, including massages, a hot tub, sauna, and a spa and wellness center.
Does Sheraton Surabaya Hotel & Towers offer airport shuttle services?
Airport shuttle services are available for an additional charge.
Is breakfast included in the stay at Sheraton Surabaya Hotel & Towers?
Breakfast is available for an additional charge of 312180 IDR.
What languages are spoken by the staff at Sheraton Surabaya Hotel & Towers?
The staff speaks multiple languages, including English and Indonesian.
What recreational facilities are available at Sheraton Surabaya Hotel & Towers?
Recreational facilities include an outdoor swimming pool, a children's pool, and water sports activities.
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