What is the check-in and check-out policy at Sheraton Surabaya Hotel & Towers?
Check-in is from 15:00 and check-out is by 12:00.
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Sheraton Surabaya Hotel & Towers, Surabaya
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Key details
About the Hotel
Jalan Embong Malang 25-31, Surabaya, 60261,
- Close to Tunjungan Plaza
Great
8.6
8.8
5.0
4.7
Sheraton Surabaya Hotel & Towers, a 5-star family-friendly hotel, features a prime location adjacent to Tunjungan Plaza Mall and numerous shopping options. It offers a variety of amenities including a luxury spa, outdoor pool, and a fully equipped business center.
Rooms & Amenities
Unwind in
Dining Options
Dine at any of the three on-site restaurants, including
Leisure & Recreation
Rejuvenate at the luxury
Business & Transportation
The hotel provides extensive meeting and event spaces, including the
“The direct connection to Tunjungan Plaza is a standout feature, creating a seamless blend of hospitality and retail convenience. Dining options impress with a range from international fare to local specialties, and wellness amenities promote relaxation. In my opinion, this property balances accessibility and comfort for an overall satisfying stay in Surabaya.”
Choose your room type
Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Junior King Suite Club Lounge Access2 persons42 sq. feet1 King-size bedBathtubCoffee machineroom details
- Junior Suite2 persons42 sq. feet1 King-size bedAir conditioningBathtubroom details
- Club King Room2 persons36 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Children's buffet
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Sheraton Surabaya Hotel & Towers, guests can delight in a culinary journey that spans local and international flavors across three vibrant dining venues. Each restaurant provides a unique experience, whether enjoying modern Indonesian dishes, sipping cocktails in a romantic lounge, or indulging in sweet pastries by the poolside.
Location
Jalan Embong Malang 25-31, Surabaya, 60261,
Explore Surabaya
Local Highlights
Pointed Bamboo Monument
17 minutes' walk
Towering monument symbolizing Surabaya's spirit. A key photo stop with green surroundings.
Monumen Kapal Selam
20 minutes' walk
A submarine museum showcasing Indonesia's naval history, with guided tours available.
Siola Surabaya Museum
8 minutes' walk
Local history museum featuring Surabaya's heritage and culture, suitable for all ages.
Tunjungan Plaza
9 minutes' walk
Large shopping complex with diverse shops, dining, and entertainment options for the whole family.
Taman Bungkul Park
35 minutes' walk
Community park featuring lush gardens, jogging paths, and local markets for leisurely exploration.
Taman Apsari
9 minutes' walk
Relaxing green space ideal for picnics or brief nature escapes in the city center.
Surabaya Zoo
10 minutes' drive
One of the largest zoos in Southeast Asia, home to various endangered species and family-friendly areas.
Water Sports at Taman Dayu
15 minutes' drive
Exciting water activities and recreational options in a natural setting-great for thrill-seekers.
Chop Buntut Cak Yo
1 minute' walk
Casual spot famous for its oxtail soup and Indonesian dishes, perfect for a quick meal.
Kafe Bromo
2 minutes' walk
Café with a cozy atmosphere serving Indonesian and local dishes; great for breakfast and brunch.
Marugame Udon and Tempura
9 minutes' walk
Japanese restaurant specializing in udon and tempura, known for fresh ingredients and quick service.
Lime Restaurant
7 minutes' walk
Elegant dining venue offering a mix of Indonesian and international cuisines; reservations recommended.
Taman Bungkul Live Music
35 minutes' walk
Local musicians perform regularly; great for families and a vibrant evening atmosphere.
Surabaya Plaza Night Market
10 minutes' drive
Night market featuring local street food, crafts, and lively entertainment suitable for all ages.
Play Domicile
1 minute' walk
Chic bar known for creative cocktails and a relaxed vibe, perfect for a night out.
Poetri Lounge
5 minutes' drive
Stylish lounge with live music and themed nights; an ideal spot to unwind after a busy day.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348
Reviews and Ratings
Reviews from guests about their experience.
Pros
Attentive staff
Well-maintained hotel
High-standard rooms
Excellent service
City center location
Cons
Leaking bathtub
Parking nightmare
Insufficient power sockets
Guest reviewsShow more reviews
FAQs
About Sheraton Surabaya Hotel & Towers
How far is Sheraton Surabaya Hotel & Towers from Juanda International Airport?
The hotel is 25 km from Juanda International Airport, approximately a 45-minute drive.
What dining options are available at Sheraton Surabaya Hotel & Towers?
There are three on-site restaurants: Kafe Bromo serving international cuisine, Lung Yuan Chinese Restaurant offering Cantonese dishes, and La Patisserie.
Does Sheraton Surabaya Hotel & Towers provide a fitness center?
The hotel features a fully equipped fitness center and tennis courts for guests.
What are the available amenities in the rooms at Sheraton Surabaya Hotel & Towers?
Rooms include air conditioning, a flat-screen satellite TV, a minibar, and en suite bathrooms with free toiletries.
Are there any nearby attractions to Sheraton Surabaya Hotel & Towers?
Nearby attractions include Monkasel Submarine Museum (0.5 km), Tugu Pahlawan Monument (2 km), and Surabaya Zoo (5 km).
What kind of wellness services does Sheraton Surabaya Hotel & Towers offer?
Guests can enjoy a variety of wellness services, including massages, a hot tub, sauna, and a spa and wellness center.
Does Sheraton Surabaya Hotel & Towers offer airport shuttle services?
Airport shuttle services are available for an additional charge.
Is breakfast included in the stay at Sheraton Surabaya Hotel & Towers?
Breakfast is available for an additional charge of 312180 IDR.
What languages are spoken by the staff at Sheraton Surabaya Hotel & Towers?
The staff speaks multiple languages, including English and Indonesian.
What recreational facilities are available at Sheraton Surabaya Hotel & Towers?
Recreational facilities include an outdoor swimming pool, a children's pool, and water sports activities.
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