Sheraton Surabaya Hotel & Towers Exterior photo

Sheraton Surabaya Hotel & Towers Room photo

Key details

About the Hotel

Jalan Embong Malang 25-31, Surabaya, 60261

Close to Tunjungan Plaza

Great

8.7

8.8

/10

5.0

4.7

Loved by Sheraton Surabaya Hotel & Towers guests

Really good hospitality

Delicious breakfast

Amazing service

Spacious rooms

Friendly staff

"The gym facilities were very decent and open 24/7, great."

Mira from Netherlands

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"The Club Lounge access was very helpful to relax with breakfast and dinner included."

Joel T from Indonesia

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"Amazing if you have kids visit the mall close to the hotel."

Manou

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Sheraton Surabaya Hotel & Towers, a 5-star family-friendly hotel, features a range of amenities including a luxury spa, tennis courts, and an outdoor pool. Guests can enjoy diverse dining options and convenient access to Tunjungan Plaza Mall, Indonesia's premier shopping destination.

Rooms & Amenities

Guests can relax in well-appointed hotel rooms featuring plush Sheraton Signature Sleep Beds, marble baths with pampering products, and city center views. All 348 rooms offer conveniences such as 24-hour room service and laptop-friendly workspaces.

Dining Options

Kafe Bromo serves an elegant showcase of iconic dishes alongside a bakery offering freshly prepared pastries and coffee. There are additional dining options available, including Kawi Lounge and La Patisserie, providing guests with a variety of culinary experiences.

Leisure & Business

The hotel provides an outdoor pool and a fitness center, allowing guests to maintain their exercise routine. For business travelers, expansive function rooms equipped with modern technology are available for meetings and events.

Location & Transportation

Sheraton Surabaya Hotel & Towers is conveniently adjacent to popular attractions such as the Monkasel Submarine Museum and Tugu Pahlawan Monument. Accessible transportation options include Tunjungan bus station and Gubeng train station, ensuring easy mobility throughout the city.

“The direct connection to Tunjungan Plaza is a standout feature, creating a seamless blend of hospitality and retail convenience. Dining options impress with a range from international fare to local specialties, and wellness amenities promote relaxation. In my opinion, this property balances accessibility and comfort for an overall satisfying stay in Surabaya.”

Sophia TurnerEditorial Director at Spahotels

Location: Perfect

9.5/10Review score

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Highlights from guests

DiningChef's Surprises

The chefs prepared Indonesian dishes and also accommodated my family's cravings, including a special oxtail soup.

Fatimah from Singapore

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Children's AmenitiesMall Adventures

My kids loved that the hotel is connected to a huge mall, which made it super easy for entertainment.

Kenzo from Japan

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Sports & FitnessGreat Facilities

The gym and pool area exceeded expectations. The size was great; I felt motivated to work out.

Hans from Switzerland

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Room FeaturesSpacious Comfort

The room was big enough for two adults and a child with an extra bed. It felt very comfortable.

Isabelle from France

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Choose your room type

Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior King Suite Club Lounge Access
2 persons
455 sq. feet
1 King-size bed
Bathtub
Coffee machine
room details
Junior Suite
2 persons
455 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Club King Room
2 persons
390 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Tennis court

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Playpen
Children's buffet
Children's pool

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Sheraton Surabaya Hotel & Towers, guests can delight in a culinary journey that spans local and international flavors across three vibrant dining venues. Each restaurant provides a unique experience, whether enjoying modern Indonesian dishes, sipping cocktails in a romantic lounge, or indulging in sweet pastries by the poolside.

Sheraton Surabaya Hotel & Towers Restaurant photo

Kafe Bromo

Indonesian, Local, Asian, International

Ambiance

Family-friendly, modern setting with stunning pool and garden views through large windows.

Key Offerings

A range of buffets for breakfast, brunch, lunch, and dinner, focusing on both local and international cuisines.

Reservation

Not needed

Open daily from 06:00 to 22:00.

Kawi Lounge

International

Ambiance

Modern, romantic venue ideal for intimate gatherings or casual catch-ups.

Key Offerings

A perfect spot for afternoon tea or evening cocktails, surrounded by a sophisticated atmosphere.

Reservation

Recommended

Open daily from 09:00 to 00:30.

La Patisserie

International

Ambiance

Inviting modern space perfect for a sweet break or casual meet-up.

Key Offerings

Offers a delectable selection of pastries and light bites, making it a delightful stop for both guests and visitors alike.

Reservation

Not needed

Open daily from 08:00 to 22:00.

Location

Jalan Embong Malang 25-31, Surabaya, 60261

Map view

City landmarks

Landmark

Monumen Kapal Selam

5300 ft

Mall

Grand City Mall

4800 ft

Landmark

Pointed Bamboo Monument

4700 ft

Mall

Surabaya Plaza

5100 ft

Mosque

Muhammad Cheng Hoo Mosque

5300 ft

Landmark

Joko Dolog Statue

3100 ft

Public Building

Grahadi Building

2400 ft

Museum

Heroes Monument and 10th November Museum

1.1 mi

Landmark

Tomb of Dr. Soetomo

3900 ft

Mall

Tunjungan Plaza

2400 ft

Landmark

Surabaya Town Hall

2000 ft

Shopping Area

Hi-Tech Mall

1.3 mi

Landmark

Indonesian Cancer Museum

4400 ft

Square

Taman Apsari

2400 ft

Landmark

Taman Dayu Waterpark

4100 ft

Landmark

Taman Prestasi

3800 ft

Nearby

Jl. Tunjungan Siola Tunjungan Center

Siola Surabaya Museum

2000 ft

Restaurants

Chop Buntut Cak Yo

300 ft

Jl. Embong Malang No.25-31 Tunjungan Plaza 6

Play Domicile

200 ft

Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance

Kafe Bromo

400 ft

Sheraton Surabaya Hotel & Towers

Lime Restaurant

1700 ft

On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton

Marugame Udon and Tempura Tunjungan Plaza

2300 ft

Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor

Gyu-Kaku Japanese BBQ

2200 ft

Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor

Fish & Co

1900 ft

Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5

Explore Surabaya

Local Highlights

Pointed Bamboo Monument

17 minutes' walk

Towering monument symbolizing Surabaya's spirit. A key photo stop with green surroundings.

Monumen Kapal Selam

20 minutes' walk

A submarine museum showcasing Indonesia's naval history, with guided tours available.

Siola Surabaya Museum

8 minutes' walk

Local history museum featuring Surabaya's heritage and culture, suitable for all ages.

Tunjungan Plaza

9 minutes' walk

Large shopping complex with diverse shops, dining, and entertainment options for the whole family.

Taman Bungkul Park

35 minutes' walk

Community park featuring lush gardens, jogging paths, and local markets for leisurely exploration.

Taman Apsari

9 minutes' walk

Relaxing green space ideal for picnics or brief nature escapes in the city center.

Surabaya Zoo

10 minutes' drive

One of the largest zoos in Southeast Asia, home to various endangered species and family-friendly areas.

Water Sports at Taman Dayu

15 minutes' drive

Exciting water activities and recreational options in a natural setting-great for thrill-seekers.

Chop Buntut Cak Yo

1 minute' walk

Casual spot famous for its oxtail soup and Indonesian dishes, perfect for a quick meal.

Kafe Bromo

2 minutes' walk

Café with a cozy atmosphere serving Indonesian and local dishes; great for breakfast and brunch.

Marugame Udon and Tempura

9 minutes' walk

Japanese restaurant specializing in udon and tempura, known for fresh ingredients and quick service.

Lime Restaurant

7 minutes' walk

Elegant dining venue offering a mix of Indonesian and international cuisines; reservations recommended.

Taman Bungkul Live Music

35 minutes' walk

Local musicians perform regularly; great for families and a vibrant evening atmosphere.

Surabaya Plaza Night Market

10 minutes' drive

Night market featuring local street food, crafts, and lively entertainment suitable for all ages.

Play Domicile

1 minute' walk

Chic bar known for creative cocktails and a relaxed vibe, perfect for a night out.

Poetri Lounge

5 minutes' drive

Stylish lounge with live music and themed nights; an ideal spot to unwind after a busy day.

Getting around

City Centre
Surabaya 3 min · 700 ft
Airports
Juanda (SUB) 34 min · 13.7 mi
Abdul Rachman Saleh (MLG) 130 min · 53.7 mi
Train
Gubeng Train Station 20 min · 1.0 mi
Pasar Turi Train Station Surabaya 20 min · 1.0 mi